Tenant Services
Your New Location Awaits
View listings, apply to rent, manage your applications and more.
Support at your service! You are assigned a dedicated Account Manager in order to quickly accommodate any concerns or questions you may have, regardless if you are an established tenant or new to our service. Your Account Manager is here to support you and is only an email or call away!
When you move into one of our properties, you will appreciate the care we take in preparing our properties for you. We handle all maintenance and cleaning to make sure your rental unit is in top condition. We thoroughly inspect the available unit to ensure that all the work has been completed satisfactorily. Your new space will be clean and ready for you to move in.
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Tenant Portal
The link below will take you to the official Buildium platform where you can log in and manage your profile.
Returning Tenants
New Tenants
Tenant Resources
How to Log In Using the Portal
We use the Buildium platform to manage our tenant profiles.
– Log in using the portal or using one of the official apps below.
Download the Official App
Download Documents
FAQs
What Information Do You Need to Apply?
- GOVERNMENT ISSUED ID;
- SUBMIT LAST TWO YEARS OF FEDERAL TAX RETURNS AND A 6 MONTH CONSOLIDATED INCOME STATEMENT
$80 APPLICATION FEE MUST BE PAID FOR EACH OWNER(NON-REFUNDABLE AFTER PROCESSING BEGINS).
GROSS INCOME OF 3X RENT AND CREDIT SCORE OF 600 IS REQUIRED UNLESS OTHERWISE STATED IN THE LISTING.
COMMON REASONS TO BE DECLINED – INCOMPLETE APPLICATION, EVICTIONS, COLLECTIONS FROM LANDLORDS OR UTILITIES, LOW CREDIT SCORE, INSUFFICIENT INCOME, POOR REFERENCES, NON-DISCHARGED BANKRUPTCIES, PETS (AGGRESSIVE BREEDS NOT PERMITTED), OR MOVE-IN DATE BEYOND 15 DAYS AFTER APPROVAL NOTICE. FELONIES OR CRIMINAL CHARGES RELATED TO CONTROLLED SUBSTANCES, VIOLENCE OR DESTRUCTION OF PROPERTY, OR ANY SEXUAL RELATED OFFENSES WILL BE CAUSE FOR DENIAL. APPLICATIONS ARE PROCESSED IN THE ORDER RECEIVED. FIRST COMPLETED AND QUALIFIED APPLICANT IS AWARDED THE RIGHT TO LEASE THE PROPERTY. YOUR APPLICATION FILE WILL BE CLOSED IF WE DO NOT RECEIVE ALL NECESSARY INFORMATION WITHIN ONE WEEK OF SUBMISSION.
When is Rent Due?
Rent payments are due in our office on the 1st of the month. If your rent payment is received after the 1st then a late fee is due and must be included with your payment. If the first is a Sunday, or a Holiday, deposits should be completed the day prior anything after that is considered late. The office closes at 5pm and it is the responsibility of each tenant to ensure that your rent payment is received in the office by 5pm on the 5th to avoid additional charges, eviction, etc.
How Long are Repair Wait Times?
Anything relating to the property under the lease that is threatening to life, health, or the property. Fire (please call 911), flood, sewage back-ups, gas odors (please call gas company), broken water pipes, tree falling on house.
Target: 3 to 5 hours
Urgent Maintenance
Broken windows, plumbing repairs, loose railings, wobbly decks, electrical problems.
Target: 2-4 business day service
Normal Maintenance
Appliance repair, garage repairs, leaky faucets fence repair, gutter cleaning.
Target: 2-5 business day service
Can You Make Changes Alteration to the Property?
All tenants are required to have written permission before making any alterations to the property, this includes changing any locks. If you receive written permission to change the locks, you must immediately supply the office with a working copy of the new key.
What is a Tenant Portal?
Tenant Portal (Free online Rent Payments & MORE): Access all your leasing documents, account balances, account ledger, payment history, submit rent payment and more 24/7.
We’d Love to Hear From You
New & Current Tenants
Looking for Your New Location?
Work With the Experts Who Make Renting Easy!
Interested in Our Services? Give Us a Call At 803-467-3532!